What is your return policy?

H2O+ is committed to providing customers with high quality products. If for any reason you are dissatisfied with your on-line purchase, simply return the products within 30 days from the delivery confirmation date, include the packing slip, and provide the reason for the return.  A refund will be processed back within 3 - 5 business days upon receiving your return. We do not credit or refund for shipping and handling charges. To minimize the risk of your return package getting lost, we recommend sending to your products through your preferred mail delivery service with tracking confirmation. Return shipping fees are not refundable. 


Attn: Returns
727 Sansome St, Ste 200
San Francisco, CA 94111

If your item was purchased through a 3rd party retailer, please contact them for their return and exchange policies.

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