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Shipping & Returns

Shipping Costs & Delivery Times

Orders are processed the next business day. For major promotional sales and during the holidays, there may be an increase in processing time which will also extend the delivery window. Delivery times are based...

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Do you ship internationally?

At this time, our products are only available for retail purchase within the USA and we do not ship outside of the USA at this time. Currently we do not ship to Puerto Rico or the Virgin Islands.

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What is your return policy?

H2O+ is committed to providing customers with high quality products. If for any reason you are dissatisfied with your on-line purchase with us, simply return the products within 30 days from the delivery confir...

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What do I do if a damaged product was received in my order?

H2O+ offers 100% satisfaction guarantee on our products. If a product was damaged or leaking in transport, please click here to access our email submission form. Please provide us with your order number along w...

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What do I do if my package is missing?

Please check around your property for all entrances, including around the garage to see if the package is hidden out of sight. We also recommend checking with the people who live with you, the mailbox, front de...

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I purchased your products through a different retailer, will you accept the product return?

We accept returns for H2O+ products that were purchased only on our website at If you buy our products from authorized or unauthorized sources, we regret that we cannot offer you an exchange or...

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